There is no mention on the website about construction. It’s the parking lot situation that is flat out ridiculous. To be fair the rooms have been updated nicely in the Inn, with new bedding and carpeting, and furniture that kinda/sorta resembles the Tower décor. And I owe an apology to Best Western they do a much better job. What used to be a good experience in the Tower with an enthusiastic and polite – if sometimes overwhelmed - staff has deteriorated to an average Best Western-type experience (at best) at the Inn with a downright rude and indifferent experience at check-in on this visit. We did not expect the same level of hospitality at the Inn, of course, but we did expect at least a polite desk clerk.īig mistake. So rather than pay full price for a ¾ service hotel we have instead chosen lately to stay at the Inn, which is the original hotel. The Tower rooms and carpeting in the hallways are getting a bit worn, the room service menu has been whittled to a bare minimum of a couple of cold sandwiches and a burger, and the bellmen are totally overwhelmed by the volume of guests. Lately, however, the Tower is overpriced for what you get. We’ve been coming to the Choctaw Casino Resort since they first opened the Tower.
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